Best Price Match Policy

FireplacesPro - Shopper's Best Price Policy - Assured 100% Guaranteed Savings!!

Our steadfast commitment revolves around consistently offering the most competitive pricing across our online marketplace. We dedicate ourselves to this aim and work tirelessly to achieve it. If, within 30 days of your purchase, you come across another online retailer offering the same product at a lower price, please notify us. We assure you that we'll promptly refund the difference to your original payment method.

Our ongoing collaboration with suppliers allows us to secure the most favorable rates. Thus, the prices listed on our website are reliable and competitive. Should you find an identical item at a lower price on another site in the future, please inform us within 30 days of your purchase. We'll ensure you receive a refund for the difference in price.

To proceed with a request for a partial refund based on discovering a lower price on another website, kindly email us. Include the link to the exact product and brand from our site, as well as the link from our competitor's site. This helps us evaluate the pricing effectively. Please ensure this request is made within 30 days from the date of your order. After reviewing your submission, if a credit is warranted, we'll process it accordingly.

However, there are specific limitations to our 100% Shoppers Best Price Guarantee:

The purchase of the item must be made from our site before requesting a review and submission. This policy does not apply to rebate programs or specific retailer offers, such as 'buy three, get one free' deals, or similar combinations deemed ineligible. The item must be available in stock on the competitor's site from which you're submitting the information. The competitor must operate solely as an online store and should not have a physical retail location (such as a warehouse, showroom, or physical store). Manufacturer offers are not eligible for price matching. The website in question cannot be a wholesaler, liquidator, distributor, or auction website. Examples include eBay, Liquadation.com, Via Trading, Overstock, etc. The competitor must be an authorized reseller of the product in question, as designated by the supplier and/or manufacturer. Our Shoppers Best Price Policy applies to the product listing price and the total shipping cost, excluding any sales tax included in the final purchasing invoice.